Stick Legs Privacy Policy

This privacy policy will explain how Stick Legs uses any personal data we may collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • Privacy policies of other websites
  • How to contact us

What data do we collect?

Stick Legs collects the following data:

  • Your IP address (which is a number that can uniquely identify a specific computer or other network device on the internet) and your browser type to help us understand how our website is being accessed and used, and to help us to protect our website against malicious actors
  • If you subscribe to our mailing list we collect your email address to allow us to send you emails
  • If you purchase a product from our online shop we collect your name and address to allow us to send you the product you purchased

How do we collect your data?

You directly provide Stick Legs with most of the data we collect. We collect data and process data when you:

  • Subscribe online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback via email.
  • Use or view our website.

How will we use your data?

Stick Legs collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • To perform diagnosis and analytics on website usage
  • To help protect our website from malicious actors

When Stick Legs processes your order, it uses PayPal to collect and process your payment. Stick Legs then receives your name and address from PayPal to allow us to send you the product.

How do we store your data?

Stick Legs uses DigitalOcean as our hosting provider. DigitalOcean is one of the world’s leading cloud providers and is fully compliant with required laws including GDPR. We also use an analytics service called PostHog where we store anonymised website analytics data which does not include any personally identifiable data.

Marketing

Stick Legs would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Stick Legs from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please send your request by email to theteam@stick-legs.com.

What are your data protection rights?

Stick Legs would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Stick Legs for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Stick Legs correct any information you believe is inaccurate. You also have the right to request Stick Legs to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Stick Legs erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Stick Legs restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Stick Legs’ processing of your personal data, under certain conditions.
  • The right to erasure – You have the right to request that Stick Legs erase your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: theteam@stick-legs.com.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.

How do we use cookies?

  • Functionality – Cookies necessary for the functioning of the website, for example to maintain items in your shopping basket.
  • Analytics – Cookies necessary for the collection of anonymised website usage data. This allows us to understand our website usage and to make sure our users get the best experience possible. This data is anonymised to avoid any personally identifiable data.

How to manage cookies

You can set your browser not to accept cookies, and you can remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Stick Legs website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to contact us

If you have any questions about Stick Legs' privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to Email us at: theteam@stick-legs.com.